Ever feel like you're chasing your tail, trying to debug that elusive bug in your application? It's like being a detective on a case with no clear leads. This feeling of being perpetually one step behind is familiar to many developers.
At WorqHat, we're no strangers to the chaos that can happen when you're juggling a lot of projects with a small, mighty team. Picture this: we have just five core developers handling over 10 active projects – from internal tools to client-facing apps. Sounds impressive, right? Well, it is… until something goes wrong. Without a proper error tracking system, finding bugs used to feel like playing whack-a-mole in the dark.
Errors would pop up at random, and we'd have no idea where to start looking. Sometimes an API would fail quietly for hours before anyone noticed. Other times, a critical front-end crash would slip through because a user didn't bother to report it – or worse, they left a 1-star review instead. ~ On behalf of Every Developer
The problems piled up: Information Chaos: Was the bug in Project A or Project Z? Who last pushed changes? Was it even reproducible? Missed Signals: A server error at midnight? Nobody saw it until the next morning… after five customers had already churned.
Developer Burnout: Constant context switching between 50 projects left everyone exhausted, frustrated, and reactive instead of proactive. That's when we decided enough was enough. We needed an automated, reliable system that found the problems, diagnosed them, and assigned them to the right person before a customer ever noticed.
Well, fret no more! WorqHat is here to help you build your own effective error tracking system. (Being our own customer is a real thing right now!!)
I think the best part of being in a Startup is you learn how to pitch things in a specific format, so here you go, here’s our pitch.
The Problem We're Solving: Reactive Error Reporting
Let's be honest: relying on users to report errors is a gamble. It's a passive strategy, dependent on luck, that often leads to delayed, incomplete, or even inaccurate information. Consider this:
Delayed Discovery: Users might not report problems right away, meaning errors can silently impact your application for extended periods.
Incomplete Information: User reports frequently lack the technical specifics required for efficient debugging (reproduction steps, error messages, etc.).
Frustrated Users: Users encountering errors can become frustrated, potentially leading to negative feedback and customer churn.
The Solution
With WorqHat, you can build a system that:
Monitors for errors on both the frontend and backend: Like a vigilant guardian, it detects every sign of trouble within your application. This includes JavaScript errors, server-side exceptions, and API failures.
Identifies the error, user, and product line: Like a skilled investigator, it uncovers the who, what, and where of the error. This helps you grasp the error's context and prioritize its resolution.
Assigns the issue to the right developer: Like connecting the right specialist to a specific problem, it ensures the developer best equipped to resolve the issue is assigned to it.
Sends immediate alerts to the support team and affected user: Envision it as a proactive notification to inform them that you've spotted a problem and are actively working on it. This proactive communication can greatly enhance user satisfaction.
Tracks all issues with resolution status in a database: Keeps everything organized and transparent. You can easily track the progress of each issue, spot patterns, and ensure no error is overlooked.
Here’s how a backend process would look like to handle this infra (We built this in a Day)
For a detailed walkthrough on how to make your own product error tracking tool, see WorqCat's Guide to Error Tracking.
Why WorqHat? Because We're Not “Kitten” Around!
WorqHat is designed as a Visual Development Platform for builders to create full-stack applications, backends, and APIs. It lets you create custom automations without the headache of writing extensive backend code. Think of it as a powerful set of building blocks that allow you to quickly assemble complex functionality without getting bogged down in the details.
We built an error tracking workflow that monitored all our apps 24/7, logged every incident with user and project details, and pinged the right developer instantly — no more detective work. Errors became just another task in the queue instead of an emergency siren at 3 AM. Morale improved, customer feedback got better, and suddenly, we had time to actually build new features instead of chasing after bugs.
Ready to Ditch the Cat-astrophe and Build Your Own Error Tracking Tool?
Sign up for WorqHat today and start building your very own error tracking tool. We can't guarantee it'll give you nine lives, but it'll definitely make your development life a whole lot easier.
Plus, you'll have more time to spend petting your cat (or debugging, if that's your thing).